IT Hours of Operation
Roger Williams University Information Technology services are available onsite and remotely. Visit the MediaTech portal for self help options 24/7/365.
MediaTech Hours*
Mediatech helpdesk December 2024-January 2025 hours
Anytime the University Library is closed during IT business hours, MediaTech services will be remote only.
MediaTech has a number of remote assistance options for the community.
- MediaTech Portal (help articles, enter and view service requests)
- Phone: (401) 254-6363
- Email: mediatech@738628.com
IT services to classrooms and events is available Monday-Thursday 7:30 a.m.-8 p.m. and Friday 7:30 a.m.-4:30 p.m. during the academic year.
*Please note that hours may change due to unforeseen circumstances including, but not limited to, extreme weather, school delays, unexpected staffing issues, or school closings.